No. You encrypt the media before shipment. Everkeep does not ask for, receive or store your password or recovery key.
FAQ
Secure offline storage questions, answered plainly.
The hardest questions are the ones that define the service: keys, physical custody, retrieval and future instructions.
ALL QUESTIONS
Know the boundary.
Encryption & keys
Everkeep cannot recover it. Keep recovery information somewhere safe and separate from the stored media.
No. The service is guide-only for encryption so that plaintext and keys never cross the custody boundary.
Media & intake
The primary and backup can be stored separately, reducing single-site physical-loss risk. This does not protect against a lost encryption key.
Everkeep records the manufacturer serial number, assigns a custody number, applies a numbered seal, photographs the sealed media and records the separate storage locations.
No. There is no online upload, browser or remote download. Everkeep holds customer-owned encrypted physical media offline.
Access, pricing & instructions
Yes. Request permanent return, a controlled temporary loan, or a supervised reading-room session.
Custody continues and the instruction pauses. Silence never authorizes forwarding or destruction.
Annual custody is $199 per device slot. Physical custody cost depends on the object and its handling, not on data capacity, and per-slot pricing avoids asking what or how much you store.